Returns & Exchanges
At Inka Arthouse, we want you to love your new wall decor; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all artworks are returned in their original packaging and condition to qualify for a processing.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.
- 2.Prepare the Artwork
Carefully repack your items in the original protective tubes or boxes to ensure they are not creased or damaged during transit.
- 3.Ship the Package
Affix the provided shipping label to the outside of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our studio inspects the returned items, we will process your refund to your original payment method within 5-7 business days.